Important Service Update - March 23, 2020

To better protect our employees from potential exposures and continue to provide essential services we are taking the following measures. Effective Wednesday, March 25th, 2020 Waste Connections of TN will be changing service to “contents of cart only”.

We will be suspending collection services on any items left outside the container for trash and recycle. This change in service includes any bulky and yard items typically picked up and any extra recycle materials left outside the brown cart/bin. 

Please click here to read the entire Service Update.



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Waste Connections of Tennessee

Providing residential garbage removal, commercial garbage collection, and Tennessee Recycling Programs

Customer Service — 865-522-8161
Front Load & Roll-Off Dispatch — 865-522-0367

Battery Dangers and Safe Disposal

Most of us are so familiar and comfortable with batteries and our mobile devices we do not realize they can be very dangerous -- to us, our loved ones, our neighbors and our communities. 

1- Can I put batteries in trash or recycling containers for collection?

No.  Batteries or devices that contain batteries are not allowed in any Waste Connections container, truck or facility.

Batteries Not Allowed

2 - Are batteries considered dangerous?

Yes.  It is wise to assume all batteries can be dangerous.

Hazardous waste, like batteries, can be dangerous to human life, health or the environment when improperly used, stored, transported or disposed of.

Wastes are designated “hazardous” if they contain any of the following characteristics:

  • Ignitable: Combustible under certain conditions
  • Corrosive: Capable of corroding metal
  • Toxic: Harmful or fatal when ingested or absorbed
  • Reactive: Capable of creating explosions

3 – What items are causing the most fires in the waste and recycling industry?

Cell Phone on Fire

Lithium-ion (Li-Ion) batteries and the products that use these rechargeable batteries have been causing fires in trucks, at transfer stations, Material Recovery Facilities and landfills. 

Lithium-ion batteries come in various shapes and sizes.

Lithium-Ion Battery

Lithium-Ion batteries are commonly found in items we use everyday. 

Power Tools use Lithium-Ion Batteries

Please educate your family, friends and co-workers about the dangers of putting these items in the trash or recycling.

  • Electronic cigarettes
  • Greeting cards
  • Laptops, tablets
  • Mobile phones
  • Mobile speakers, Alexa, Echo
  • Power banks
  • Cordless power tools
  • Toys
  • Two-way radios
  • Vaping devices

4 - Where can I take old batteries for proper disposal?

The resources below make it easy to enter your zip code and learn about battery drop-off locations near you. While each location may not accept all types of batteries, everyone in the US can take advantage of the mail in kits.

Local Household Hazardous Waste (HHW) drop-off locations and events are usually hosted by municipal or county governments.

5 - What is the best way to store batteries at home and the office?

  • Out of the reach of children
  • Away from heat sources
  • Inside where the temperature is cool and the humidity is low

And, according to James Dickerson, Ph.D., Consumer Report’s chief scientific officer: 

  • Do not store in a metal container
  • Do not throw batteries haphazardly into a place with other batteries or items
  • The safest storage option is to keep batteries in their original packaging
  • If original battery packaging is not available, store in a secure container that keeps batteries lined up side-by-side, so the contact points can’t touch each other or brush up against anything that’s metallic or conductive.

For more information about battery safety visit Call2Recycle.org/safety.

6 - Safety at Waste Connections Knoxville

At Waste Connections Knoxville, safety is our number one operating value. We strive to assure complete safety of our employees, our customers and the public in all of our operations.  Protection from accident or injury is paramount to all we do.

Please do not be careless and place batteries or devices with batteries in your normal waste or recycling collection containers or take them to our landfill.

When hazardous items like batteries are placed in the general waste and recycling stream, they put everyone’s safety at risk.


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